Questions? We have Answers.
If you can’t find an answer to your question below, feel free to get in touch with us.
Support Hours: Monday-Friday, 10am-5pm PT
What is included in the monthly fee?
What is included in the monthly fee?
Your monthly fee includes medical oversight, medication, shipping, and support - everything you need for a successful journey. There are no hidden fees. Fees are paid monthly in advance.
Is there a long-term contract?
Is there a long-term contract?
No, we believe in giving you full flexibility!
Do you accept insurance?
Do you accept insurance?
We do not accept insurance. If you believe your insurance will cover your medication we suggest you seek it elsewhere.
How much weight can I lose?
How much weight can I lose?
Clinical trials show that 20% weight loss is achievable. Individual results will vary. We do not guarantee your results.
Is my information private?
Is my information private?
Yes, your medical information is for your provider's use only and will not be released.
Which locations do you serve?
Which locations do you serve?
We provide services to all 50 states.
How much does it cost?
How much does it cost?
You will be charged an upfront monthly fee based on your medication selection and dosage. Our competitive monthly prices are noted when you select your medication. Prices are subject to change without notice.
How do I take my medication?
How do I take my medication?
GLP-1 medications are weekly, self-administered subcutaneous injections – similar to what diabetics use.
Is it legal to prescribe medication online?
Is it legal to prescribe medication online?
Yes, it is legal, provided that medical oversight is in place, which we provide.
Am I guaranteed medication?
Am I guaranteed medication?
Prescriptive medications require medical qualification by your provider. The intake questionnaire will give you a good idea of your ability to qualify.
How can I contact you?
How can I contact you?
If you're not a patient and have general questions or non-urgent inquiries, you can reach us at support@nuvahealth.com.
If you're an existing patient, please contact us at hello@nuvahealth.org or call us at (513) 857-3330 for assistance with your care.
How do I start?
How do I start?
Click get started access our intake questionnaire. In just a few minutes, you'll be on your way to beginning your new weight loss journey!